Last updated: 10 November 2026. These Terms and Conditions describe the rules for using Lukash Art (lukashart.com), a marketplace for downloadable digital artwork, illustrations, 3D models and design assets. Please read the product description and licence before ordering.
Platform operator and contact
Lukash Art is operated by Roman Lukash, an individual based in Switzerland. Contact: support@lukashart.com. You can also use the Contact page on this website. The identity of the seller of a particular product and any applicable seller-specific conditions should be clearly indicated in its listing or checkout information.
Marketplace and artists
Some digital products are offered by independent artists. Artists are responsible for the accuracy of their listings and for having the necessary intellectual-property rights to offer their works. Lukash Art may review listings before publication, remove content that infringes rights, and assist with customer enquiries. The legal seller and responsibility for fulfilment must be made clear to customers before purchase.
Digital products and compatibility
Product pages describe the included digital files, formats, specifications, software requirements and permitted uses. Customers should review those details before buying. A downloadable file is not a physical product; no shipping is provided unless a listing expressly states otherwise.
Prices, taxes and checkout
The checkout displays the purchase currency, applicable charges and the total payable before the order is placed. Payment is processed through the payment methods shown at checkout. Applicable taxes depend on the transaction and governing law. An order may be held for payment verification or fraud prevention.
Delivery and download access
Once payment is successfully processed and the order is accepted, eligible files are normally made available through the order confirmation, the customer account or an email download link. Any download limits or expiry conditions should be displayed with the purchase. If access fails, contact support@lukashart.com with the order number.
Copyright and licence
Copyright remains with the relevant rights holder unless an explicit written agreement states otherwise. Buying a file grants only the usage rights described on its product page or in the licence supplied with the file. Unless commercial use, redistribution, resale or sublicensing is expressly permitted by that licence, customers must not assume those rights are included. Artists must have the rights necessary to license every component of their products.
Refunds and statutory consumer rights
Our Refund and Returns Policy is available at https://lukashart.com/refund_returns/. If a file is inaccessible, corrupted or materially different from its description, contact us with the order number so the issue can be investigated and an appropriate remedy provided. Nothing in these terms removes mandatory consumer protections. Where applicable law requires separate express consent to immediate delivery of digital content or an acknowledgement affecting withdrawal rights, those requirements must be satisfied at checkout; these terms do not replace them.
Accounts and acceptable use
Customers must provide accurate contact and billing information, protect account credentials, and avoid unauthorised access, fraud, malware, copyright infringement or interference with the website. Accounts or listings may be restricted where necessary to protect customers, artists, security or legal rights, subject to applicable law.
Privacy
Personal information is processed as described in the Privacy Policy. Contact support@lukashart.com with privacy questions.
Service availability and liability
We work to keep the website and downloads available, but temporary technical interruptions may occur. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including rights arising from defective digital content or other mandatory consumer law.
Governing law and disputes
Swiss law generally governs the platform’s operations, without prejudice to mandatory consumer protections and jurisdiction rules that may apply to a customer in another country. For an order or licence dispute, contact support@lukashart.com first so the issue can be reviewed.
Changes to these terms
We may update these terms to reflect operational or legal changes. The version published on the website applies as required by applicable law, and material changes will be communicated where legally necessary.